DOME SOLAR SERVICES
Supporting our clients is at the heart of our mission
A team of expert dedicated to the success of your photovoltaic projects
We understand the importance of a seamless experience for our clients, which is why we place great importance on simplifying every interaction and supporting you at every step.
At Dome Solar, you are not just client, you are at the center of everything we do.
The stranghts of Dome Solar
Responsiveness
Availability
Support
Flexibility
Benefit from a responsive customer service That actively contributes ideas
Customized support
Our customer service team is at your disposal to anwser all your questions. Whether it’s order tracking, clarifications on a quote, invoice, or technical questions, we provide immediate and personalized assistance.
Assistance with implementation
In the event of unforeseen issues on your site, lack of materials, or changes in specifications, our team intervenes as quickly as possible. Our goal: to never leave you waiting and to actively contribute to the success of your ptoject.
Product guidance
We guide you towards the fixation system that precisely meets your needs, offering advice and personalized guidance.
An urgent need?
Our team mobilizes to offer you exceptionally compressed deadlines to meet your site imperatives.
Benefit from a responsive customer service and a proactive approach
custom preliminary study
With just a few basic details (selected system, project location, framing plans, technical sheets of the roofing supports, and modules), our expert team provides you with an accurate quantity of the necessary materials for your project.
If you do not have all this information, we can still provide you with an estimated quote.
Final layout plans
Upon confirmation of your order, we systematically provide you with precise plans including the cutting of the rails (if necessary), the placement of equipment supports, the exact quantity you need, or areas that require reinforcement.
This way, you know exactly where to install your equipment.
Benefit from training
and first project assistance
Whether you are new to our system or have a new installation team, we are here to support you. On-site or via video conference sessions, our experts share tips and practical advice for a quick and efficient installation.
Video conference
On of our technical experts can attend via video conference (for pitched roofs and flat roofs).
ON DOME SOLAR SITE
(Flat roof)
We will be pleased to welcome you ate Dome Solar to offer you complete product training
Meet the Dome Solar team at all major trade fairs
